77bbd's Privacy Policy
How your personal information is collected, stored, and kept secure — 77bbd's fully transparent privacy policy is presented here in detail.
Introduction & Purpose
77bbd ("we", "us", or "the platform") is committed to building a safe, transparent, and reliable online gaming environment for players in Bangladesh. This privacy policy explains how we collect your personal information, how we use it, who we may share it with, and what your rights are.
By using our website or registering an account, you are giving your consent to the terms of this privacy policy. Please read this policy, and if you have any questions, contact our support team.
This privacy policy may change from time to time. We will notify you of any significant changes via your registered email.
What Information We Collect
77bbd collects various types of information for different purposes. The following types of information may be collected:
Identity Information
Full name, date of birth, nationality, and document details required for identity verification.
Contact Information
Email address and other contact details you voluntarily provide for communication purposes.
Financial Information
Deposit and withdrawal records, payment method details (bKash, Nagad, Rocket, bank transfer), and transaction history.
Technical Information
IP address, browser type, device information, cookies, and activity logs on the site.
Gaming Activity
Game play history, betting details, win/loss records, and account activity information.
Communication Records
Records of your chat or email communication with our support team, used to improve service quality.
Methods of Data Collection
We collect information in the following ways:
3.1 Information You Provide Directly
You provide information to us directly when you open an account on 77bbd, make a deposit or withdrawal, contact our support team, or fill out any of our forms.
3.2 Automatically Collected Information
Some information is collected automatically when you use our platform, such as your device details, browsing activity, and session information. This information is collected through cookies and similar technologies.
3.3 Information from Third Parties
To comply with identity verification and anti-money laundering (AML) regulations, we may obtain information from trusted third-party services. This information is used solely for security and legal compliance purposes.
Purpose of Data Use
77bbd uses your information for the following purposes:
- Account Management: To create, maintain, and secure your account.
- Service Delivery: To smoothly operate all platform services, including deposits, withdrawals, and gaming.
- Identity Verification: To confirm your age and identity, which is essential for a safe gaming environment.
- Financial Security: To prevent fraud, money laundering, and unauthorized activity.
- Support Services: To provide effective assistance in resolving your questions and issues.
- Responsible Gaming: To detect unusual gaming behavior and provide timely support.
- Technical Improvement: To enhance the platform experience and diagnose issues.
- Legal Compliance: To comply with applicable laws and regulations.
- Communication: To keep you informed about important account updates and policy changes.
We never sell your information to third parties. Your privacy is a fundamental responsibility for us.
Data Sharing & Disclosure
77bbd may share your information with third parties only in specific circumstances and to a limited extent:
5.1 Service Providers
Necessary information may be shared with trusted service providers involved in payment processing (institutions related to bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed when required by a court order, regulatory authority directive, or any other legal obligation. In such cases, we only disclose information within the limits required by law.
5.3 Security Protection
Information may be shared with appropriate authorities to prevent and investigate fraud, deception, or illegal activity. This is essential for the protection of all our users.
5.4 Business Changes
User information may be transferred in the event of a merger, acquisition, or asset transfer. In such situations, we will notify you in advance and the same privacy protections will be maintained.
Cookies & Tracking Technologies
The 77bbd platform uses cookies and similar technologies. These are small data files stored in your browser that help our platform function properly and improve your experience.
Types of cookies we use:
- Essential Cookies: Essential for the platform's basic functionality, login sessions, and security. The site cannot function properly without these.
- Functional Cookies: Help remember your preferences, language settings, and other personalized experiences.
- Analytical Cookies: Used to understand how users interact with our site, helping us improve our services.
- Security Cookies: Used for fraud detection and account protection.
Most browsers provide options to control cookies. However, disabling cookies may cause some of our services to not work properly.
Data Storage & Security
The security of your information is our highest priority. 77bbd uses industry-standard technical and administrative measures to protect your personal information.
7.1 Technical Security
We use SSL (Secure Socket Layer) encryption technology, which keeps all data transmitted between you and our servers secure. Your password is stored in encrypted form and cannot be seen by our staff.
7.2 Administrative Security
Access to your information is restricted to authorized staff only, who require it for their work. All staff are bound by strict confidentiality agreements.
7.3 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information required to meet legal obligations may be retained for a defined period.
No method of transmitting information over the internet is 100% secure. We continue to work to ensure the highest level of protection, but a complete guarantee of security is not possible.
Your Rights
As a 77bbd user, you have the following rights:
Right to Access
You may request to see what information we hold about you. We will respond within a defined timeframe.
Right to Correction
If any of your information is inaccurate, you may request a correction. After verifying the correct information, we will update it.
Right to Deletion
In certain circumstances you may request that your information be deleted, however not all information may be deletable due to legal obligations.
Right to Restrict Processing
In certain circumstances you may ask us to limit our use of your information, which we will consider with due care.
Right to Data Portability
You may request to receive your information in a structured and readable format.
Right to Object
You may object to the use of your information for specific purposes. We will give your objection due consideration.
To exercise these rights or for any privacy-related questions, contact us at: [email protected] or through our 24/7 live chat.
Protection of Minors' Information
77bbd strictly prohibits anyone under the age of 21 from creating an account or using the platform. We do not knowingly collect any information from minors.
If we have evidence that a user is under 21 years of age, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us immediately.
For users aged 21 and above only. We may request the necessary documents to verify age.
International Data Transfers
Our service providers may be located in various countries around the world. As a result, your information may be stored or processed outside of Bangladesh. In such cases, we ensure that every transfer takes place under appropriate protective measures.
For international data transfers, we use appropriate contracts, standard clauses, and other lawful mechanisms. All our service providers are required to follow strict data protection standards.
Policy Changes & Updates
77bbd may review and update this privacy policy from time to time. For any significant changes, we will take the following steps:
- A notice will be sent to your registered email before the changes take effect.
- A clear notification will be displayed at the top of the website.
- The "Last Updated" date at the top of the page will be changed.
Continued use of the platform after changes are made will be considered your acceptance of the new policy. If you do not agree to the policy changes, you may request to close your account.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Email Support
For any privacy-related requests or complaints, email us at:
[email protected]
Live Chat
Our 24/7 live chat support is available in Bengali and English. It is the fastest method for immediate assistance.
We will review your privacy-related requests as soon as possible and respond within the timeframe required by applicable law.
77bbd is committed to honoring your trust. Our responsibility toward your privacy is an integral part of our service. To learn more about us, visit our About Us page, or read our Terms & Conditions.