Frequently Asked Questions
All
answers to your questions about 77bbd, right here
Deposits, withdrawals, customer service, and cricket betting — find detailed answers to any question you have about 77bbd on this page.
Welcome to 77bbd. This FAQ page was created to give players in Bangladesh direct and reliable answers to the most common questions. From deposit and withdrawal methods to live betting, cricket markets, and customer support — everything is covered here in detail. If you cannot find your question, our support team is always ready to help.
Withdrawal questions
Yes, 77bbd's withdrawal process runs 24 hours a day, 7 days a week. Your request will be processed even on Fridays, Saturdays, or public holidays. Apply via bKash, Nagad, or Rocket — whichever method you prefer — and you will receive your money within the set timeframe.
At 77bbd, withdrawals are generally completed within 5 to 30 minutes. bKash and Nagad tend to process the fastest. Bank transfers may take additional time depending on the bank's own processing schedule. Having a verified account helps the process run more smoothly.
The minimum withdrawal amount at 77bbd is ৳1,000. Requests below this amount cannot be submitted. If your balance is above this limit, you can submit a withdrawal request at any time.
A Pending status means our team is reviewing your request. It is usually completed within 30 minutes. If it takes longer than that, contact us via live chat or email. Keeping your account information complete and verified generally reduces pending time.
For security reasons, 77bbd only allows withdrawals to payment accounts registered in the player's own name. This means your bKash, Nagad, Rocket, or bank account must be in your own name. Withdrawals to third-party accounts are not permitted.
How to deposit money
77bbd supports the most popular payment methods in Bangladesh. You can easily deposit using bKash, Nagad, Rocket and bank transfer (major banks including Dutch-Bangla, BRAC, and Islami Bank). Deposits via every method are fast and secure.
The minimum deposit amount for each payment method is ৳100. You can start playing at 77bbd with just one hundred taka and also take advantage of the welcome bonus. Starting with a small deposit is completely fine.
Log in to 77bbd and go to the Cashier or Deposit section, then select bKash. Send money from the bKash app to the number shown and submit the transaction reference number. Your account balance will be updated within a few minutes.
77bbd does not charge any deposit fees on its end. However, your payment provider (bKash, Nagad, or your bank) may apply their own transaction fees. Contact your payment provider to find out about those fees. There are no hidden charges from 77bbd.
Customer support
Yes, 77bbd's customer support team provides assistance in both Bengali and English. You can comfortably ask questions in Bengali and receive answers in Bengali. Our goal is to resolve your issues without any language barrier.
77bbd offers two support channels: live chat and email. Live chat gives you direct and quick help. If you need to send a detailed enquiry or documents, contact us at [email protected].
For a faster resolution, have the following information on hand before getting in touch: your registered email or username, a detailed description of the issue, the transaction reference number (if the issue is payment-related), and a screenshot of the problem (if possible). This helps our team assist you more quickly.
77bbd customer support is available 24 hours a day, 7 days a week. Day or night, any day of the week — help is available via live chat or email. The support team remains active even on Eid and other holidays.
Yes, if you run into any issues with the account verification process, the support team will help you fully. Which documents to submit, how to upload them, or how far along your verification is — you can get answers to all these questions via live chat or email.
Cricket & sports betting
If a match is abandoned due to rain or declared a No Result, the bet is generally considered void and your staked amount is refunded. However, if a result is determined by the Duckworth-Lewis-Stern (DLS) method, the bet remains valid. Rules may vary slightly for each event — check the specific rules on the betting page.
Popular cricket markets at 77bbd include: Match Winner, Toss Winner, Top Batsman, Top Bowler, Over/Under (runs, wickets), Innings Runs, Method of First Wicket, and live session betting. Ball-by-ball markets are also available in T20 format. For example, all these markets are open for Bangladesh vs India matches.
Yes, 77bbd offers in-play or live betting. New markets open during the match — mid-over, after a wicket falls, or at the end of the powerplay. Odds change in real time, so live betting can be particularly enjoyable if you read the situation and place your bet at the right moment.
77bbd covers BPL as well as international T20s, one-day matches, and Test series. IPL, ICC tournaments, and other major competitions are also covered. Go to the Sports section to see the list of available events and make your selection.
Decimal odds are straightforward to understand. Say the odds are 2.50 and you place a ৳100 bet. If you win, your total return is ৳250 (that is, 100 × 2.50). Subtract your original ৳100 stake and your profit is ৳150. The higher the odds, the bigger the potential win — but generally the lower the chance of winning.
Have more questions? We're ready to help
If you did not find the answer to your question here, speak directly with our support team. Assistance is available in Bengali and English, 24/7.
Live Chat — available 24/7
Support is provided in both Bengali and English